Oil Leaks

I've had plenty of conversations about the root cause of oil leaks being increased crankcase pressure and not necessarily a failed gasket. Many times this helps actually solve the root problem instead of simply fixing a symptom. Especially when the customer brings me an estimate from another shop with a recommendation for replacing a valve cover gasket and nothing else. Education is key and it shows that we do a complete repair not simply a more expensive one. However, once that education is planted some customers do return to the original shop for the work to be completed and then use the information we provide as leverage when the car leaks oil again.

Long story short not only do we need to strive to educate our customers but also other technicians. Having a service advisor and a customer on the same page is fantastic but when the entire facility shares a common understanding you can truly develop a long term client relationship.  Long story short, not only do we need to strive to educate our customers but also other technicians. Having a service advisor and a customer on the same page is fantastic, but when the entire facility shares a common understanding you can truly develop a long term client relationship.

2003 BMW 540

The result of engine oil leaks and extended oil change intervals, this view is the back of a BMW engine with the transmission removed. In addition to the valve cover gaskets, intake gaskets, valley pan, the rear main seal was also leaking, the cyclone pump and suction pump were clogged.  This is the BEFORE picture!



This is AFTER!

We replaced the leaking gaskets as well as the cyclone pump and the suction pump.